Once an order is placed, an email confirmation will be sent out immediately.
Free standard shipping on every order. If the item is in stock and not made to order, orders are dispatched within 10 business days of placement. In-stock items are typically delivered within 10–15 business days.
If the item is out of stock with a BACKORDER status, an email will be sent within 2 business days with an update on the current ETA.
PLEASE NOTE: OUR DESIGNER LUXE COLLECTION SHIPS IN APPROX. 2 WEEKS.
Most of our furniture items ship via freight to a last-mile delivery service near you. Once it arrives at the terminal, they will reach out to set up a delivery date and time of your choice. Standard delivery is an over-the-threshold drop-off and is always free.
White-glove delivery — including room-of-choice placement and packaging removal — is available for a flat $150 fee, selectable at checkout.
Once items have shipped, we are unable to cancel the order without charging shipping and restocking fees. We do our best to project accurate shipping dates; however, please note that these can change.
Please don’t hesitate to reach out to check stock and delivery times. Email Us! We respond within 24 hours, Monday–Friday.
You can also contact us via our online CHAT to speak with our customer service representatives.